CA Foundation Business & Commercial Knowledge Study Material Chapter 4 Government Policies for Business – Test Questions

CA Foundation Business & Commercial Knowledge Study Material Chapter 4 Government Policies for Business – Test Questions

1. The process of economic liberalization in India began mainly in
(a) 1990
(b) 1991
(c) 1992
(d) 1993

2. Partial or complete sale of a public sector enter-prise is called
(a) liberalization
(b) privatization
(c) globalization
(d) none of them

3. Integration of national economies into a world economy is known as :
(a) privatization
(b) globalization
(c) liberalization
(d) all of them

4. Give the full forms of the following:
(a) ADRs
(b) GDRs
(c) FCCBs
(d) FDI

5. The initial trigger for the policy of economic liberalization in India in 1991 was
(a) foreign exchange crisis
(b) shortage of cash
(c) overpopulation
(d) none of them

6. Which of the following is an example of industrial reforms:
(a) delicensing of industry
(b) simplification of licensing products
(c) permission to public sector units to raise capital from the capital market
(d) all the above.

CA Foundation Business & Commercial Knowledge Study Material – Objectives of Business

CA Foundation Business & Commercial Knowledge Study Material Chapter 1 Introduction to Business – Objectives of Business

Every business enterprise has certain objectives which regulate and generate its activities. Objectives are needed in every area where performance and results directly affect survival and prosperity of a business. Various objectives of business may be classified into four broad categories as follows:


Economic Objectives

Business is basically an economic activity. Therefore, its primary objectives are economic in nature.

The main economic objectives of business are as follows:

  1. Earning profits –
    A business enterprise is established for earning some income. It is the hope of earning profits that inspires people to start business. Profit is essential for the survival of every business unit. Just as a person cannot live without food, a business firm cannot survive without profit. Profits enable a businessman to stay in business by maintaining intact the wealth producing capacity of its resources. Profit is also necessary for the expansion and growth of business. Profits ensure continuous flow of capital for the modernisation and extension of business operations in future. Profit also serves as the barometer of stability, efficiency and progress of a business enterprise.
  2. Creating customers –
    Profits are not created by God or by the force of nature. They arise from the businessman’s efforts to satisfy the needs and wants of customers. A businessman can earn profits only when there are enough customers to buy and pay for his goods and services. In the words of Drucker, “There is only one valid definition of business purpose; to create a customer. The customer is the foundation of business and keeps it in existence. It is to supply the customer that society entrusts wealth-producing resources to a business enterprise”. No business can succeed without providing customers value for their money. Business exists to satisfy the wants, tastes and preferences of customers. In order to earn profit, business must supply better, quality goods and services at reasonable prices. Therefore, creation and satisfaction of customers is an important economic objective of business. Business creates customers through advertising and salesmanship. It satisfies the needs of customers by producing the required goods and services and by creating utilities.
  3. Innovations –
    Business is an organ of dynamism and change. In these days of competition a business can be successful only when it creates new designs, better machines, improved techniques, new varieties, etc. Modern science and technology have created a great scope for innovation in the business world. Innovation is not confined to the invention of a new machine. It comprises all efforts made in perfecting the product, minimising the costs and maximising benefits to customers. It involves improvements in management, production, selling servicing, methods of personnel and accounting, etc. Business firms invest money, time and efforts in Research and Development (R&D) to introduce innovations. They develop new technology, introduce new designs and new tools and processes to minimise costs and to satisfy ever increasing wants of customers. In order to create customers business has to explore new markets and attract more customers. It has also to retain old customers by providing better services to them.

Social Objectives

Business does not exist in a vacuum. It is a part of society. It cannot survive and grow without the support of society. Business must therefore discharge social responsibilities in addition to earning profits. According to Henry Ford, “the primary aim of business should be service and subsidiary aim should be earning of profit”.

The social objectives of business are as follows:

  1. Supplying desired goods at reasonable prices –
    Business is expected to supply the goods and
    services required by the society. Goods and services should be of good quality and these should be supplied at reasonable prices. It is also the social obligation of business to avoid malpractices like hoarding, black marketing and misleading advertising.
  2. Fair Remuneration to employees –
    Employees must be given fair compensation for their work. In addition to wages and salary a reasonable part of profits should be distributed among employees in recognition of their contributions. Such sharing of profits will help to increase the motivation and efficiency of employees. It is the obligation of business to provide healthy and safe work environment for employees. Good working conditions are beneficial to the organisation because these help to improve the productivity of employees and thereby the profits of business. Employees work day and night to ensure smooth functioning of business. It is, therefore, the duty of employers to provide hygienic working and living conditions for workers.
  3. Employment Generation –
    Business should provide opportunities for gainful employment to members of the society. In a country like India unemployment has become a serious problem and the Government is unable to offer jobs to all. Therefore, provision of adequate and full employment opportunities is a significant service to society. If unemployment problem increases, the socio-economic environment cannot be congenial for the growth of business activities.
  4. Fair return to investor –
    Business is expected to pay fair return to shareholders and creditors in the form of dividend and interest. Investors also expect safety and appreciation of their investment. They should be kept informed about the financial health and future prospects of business.
  5. Social welfare –
    Business should provide support to social, cultural and religious organisations. Business enterprises can build schools, colleges, libraries, dharamshalas, hospitals, sports bodies and research institutions. They can help non-government organisations (NGOs) like CRY, Help Age, and others which render services to weaker sections of society.
  6. Payment of Government Dues –
    Every business enterprise should pay tax dues (income tax, GST, excise duty, customs duty, etc.) to the Government honestly and at the right time. These direct and indirect taxes provide revenue to the Government for spending on public welfare. Business should also abide faithfully by the laws of the country.
    Thus, businessmen should pursue those policies and take those actions which are desirable in terms of the objectives and values of our society.

Human Objectives

Business is run by people and for people. Labour is a valuable human element in business. Human objectives of business are concerned with the well-being of labour. These objectives help in achieving economic and social objectives of business. Human objectives of business are given below:

  1. Labour welfare –
    Business must recognise the dignity of labour and human factor should be given due recognition. Proper opportunities should be provided for utilising individual talents and satisfying aspirations of workers. Adequate provisions should be made for their health, safely and social security. Business should ensure job satisfaction and sense of belonging to workers.
  2. Developing human resources –
    Employees must be provided the opportunities for developing new skills and attitudes. Human resources are the most valuable asset of business and their development will help in the growth of business. Business can facilitate self-development of workers by encouraging creativity and innovation among them. Development of skilled manpower is necessary for the economic development of the country.
  3. Participative management –
    Employees should be allowed to take part in decision making process of business. This will help in the development of employees. Such participation will also provide valuable information to management for improving the quality of decisions. Workers’ participation in management will usher in industrial democracy.
  4. Labour management cooperation –
    Business should strive for creating and maintaining cor¬dial employer-employee relations so as to ensure peace and progress in industry. Employees should be treated as honourable individuals and should be kept informed.

National Objectives

National objectives of business are as follows:

  1. Optimum utilisation of resources –
    Business should use the nation’s resources in the best possible manner. Judicious allocation and optimum utilisation of scarce resources is essential for rapid and balanced economic growth of the country. Business should produce goods in accordance with national priorities and interests. It should minimise the wastage of scarce natural resources.
  2. National self-reliance –
    It is the duty of business to help the Government in increasing exports and in reducing dependence on imports. This will help a country to achieve economic independence. This requires development of new technology and its application in industry.
  3. Development of small scale industries –
    Big business firms are expected to encourage growth of small scale industries which are necessary for generating employment. Small scale firms can be developed as ancillaries which provide inputs to large scale industries.
  4. Development of backward areas –
    Business is expected to give preference to the industriali-sation of backward regions of the country. Balanced regional development is necessary for peace and progress in the country. It will also help to raise standard of living in backward areas. Government offers specific incentives to the businessmen who set up factories in notified backward areas.
  5. Control over pollution –
    Rapid industrialisation has resulted in air, water and noise pollution. Business is responsible for reducing the adverse effect of business on the quality of life. It must make proper arrangements for the disposal of smoke, effluents, wastes, etc. to protect the health and life of people, animals and birds.


Economic Objectives

  1. Earning Profit
  2. Creating customers
  3. Innovations

Social objectives

  1. Quality goods at fair prices
  2. Fair remuneration to employees
  3. Generating employment
  4. Fair return to investors
  5. Social welfare
  6. Payments of taxes

Human Objectives

  1. Labour welfare
  2. Developing Human Resources
  3. Participative management
  4. Labour management Cooperation

National Objectives

  1. Optimum utilisation of resources
  2. National self-reliance
  3. Development of small scale units
  4. Development of backward areas
  5. Pollution control

Role of Profit in Business

Profit earning is essential in business due to the following reasons:

  1. Incentive – Profit is the driving force behind every business. It inspires people to start an enterprise and to work hard for making it successful. Profit is the reward for, undertaking the risk of business.
  2. Survival – Profit is essential for the survival of business and it ensures the continuity of an enterprise. In the absence of profits, an enterprise will eat up its own capital and ultimately close down. With the help of profits business can replace obsolete machinery and equipment and thereby maintain its capacity to create wealth. According to Drucker, “profit is the risk premium that covers the costs of staying in business”. Profits help business to face trade cycles and other shocks. Profits are also required to reward various factors of production.
  3. Growth – Profits is the biggest source of capital for expansion and growth of business. It serves as a means of self-financing. In addition, profits enable business to attract capital from outside. Nobody likes to invest money in a loss making enterprise.
  4. Measure of efficiency – Profit is considered to be the index of success in business. People judge the performance of an enterprise on the basis of profits earned by it.
  5. Prestige and recognition – A loss making business enjoys no goodwill. Profits provide economic power and status to businessmen. Higher profits increase the bargaining strength and credit worthiness of business. Moreover, only a profit making business can provide service to society.


Thus, profit earning is an essential and desirable objective of every business. But mere money chasing is not business. According to Drucker, “the problem of any business is not the maximisation of profit but the achievement of sufficient profits to cover the risks of economic activity, and thus, to avoid loss. The businessmen who keep their customers, employees, investors and the society satisfied, will definitely earn good profits”. Urwick has very aptly summed up the relevance of profit motive in business as “earning of profits cannot be the objective of a business any more than eating is the objective of living”. A business cannot survive without profit just as a person cannot live without food. But profits cannot be the sole purpose of business just as eating is not the aim of life. However, profits must be earned by satisfying the wants of customers and after paying workers their dues. In the words of Arvind Mafatlal, “no business or industry is run philanthropically. It has to make a profit for further growth. But this profit cannot be at the expense of labour and the community at large”.

Economic and social objectives of business are not contradictory. They go hand in hand in the long run. No business can earn profits without satisfying customers and other sections of society.

Similarly, business cannot render service without earning profits. Thus, the real objective of business is to earn profit by serving the interests of consumers, employees, investors, Government and the society as a whole.

Objections against Profit Maximisation

Despite their indispensable role in business, profits cannot be the be-all and end-all of business.

The profit maximisation objective is undesirable on account of the following reasons:

  • Profit maximisation overstresses the end result and overlooks the means employed to achieve the profits. It considers profit as the ultimate goals of business rather than a means to the real end. The ultimate aim of business should be social welfare. If profit maximisation is considered as the ultimate aim of business, businessmen might try to maximise profits by socially undesirable means such as profiteering, black-marketing, hoarding, exploitation of workers and consumers, etc.
  • Profit maximisation overstresses the reward for owners and ignores the interests of other stakeholders. Profit is the reward for capital and profit maximisation gives the impression that a business concern is the domain only of owners. In reality, no business can succeed without the fullest co-operation of labour, consumers, Government and the community at large. Profit maximisation objective overlooks the stake of these groups in business.
  • Profit maximisation misguides managers to the point where they may endanger the survival of the business. In order to maximise current profits, managers may undermine the firm’s future. They may ignore research and development, executive development, pushing of the most easily saleable products, and other long-term investments. Such activities threaten the long-term success of the enterprise.
  • Profit maximisation has capitalistic overtones. The advocates of socialism decry the goal of profit maximisation on the ground that profit maximisation results in the exploitation of poor by the rich. It also accentuates inequalities in the distribution of income and wealth.
  • Profit maximisation is inconsistent with the modern trends in business. Diffusion of share
    ownership, professionalisation of management, growth of institutional shareholding and the emergency of a distinctive technostructure are some of these trends. The main goal of the technostructure (control by managers and technologists), is survival and growth of business. Profit maximisation may endanger long term growth and, therefore, the technostructure prefers long-term growth. These professionals regard profit maximisation as unrealistic, inappropriate and even immoral.

A truly successful business can be built only if the objective of service to the society is constantly followed. If this is done profits will come automatically, but if the whole emphasis is on making money business may not survive and succeed for a long period. The guiding principle of business should be profit through service. Every business should provide a proper balance between profit motive and social service.

CA Foundation Business & Commercial Knowledge Study Material – Nature of Business, Profession and Employment

CA Foundation Business & Commercial Knowledge Study Material Chapter 1 Introduction to Business – Nature of Business, Profession and Employment


Meaning and Nature of Business

Business is an activity, in which different persons exchange something of value, whether goods or services, for mutual gain or profit. It is an organised or systematic activity involving the satisfaction of human wants. Business involves regular or recurring purchase and sale of goods and services with the purpose of earning profits through the satisfaction of human needs. Repeated dealings rather than a single isolated transaction constitute business. Business may be distinguished from other activities by the fact that goods and services created or purchased are meant for sale and not for personal consumption.
Various experts have defined business in different ways. Some of the popular definitions of business are given below:

  • L.H. Haney : “Business may be defined as human activity directed towards producing or acquiring wealth through buying and selling of goods”.
  • B.O. Wheeler – “Business is an institution organised and operated to provide goods and services to society under the incentive of private gain.”
  • L.R. Dicksee – “Business is a form of activity pursued primarily with the objective of earning profits for the benefit of those on whose behalf the activity is conducted.”
  • James Stephenson – “Economic activities performed for earning profits are termed as Business”.
  • Keith and Carlo – “Business is a sum of all activities involved in the production and distribution of goods and services for private profits”.
  • Urwick and Hunt – “Business is any enterprise which makes, distributes or provides any article or service which the other members of the community need and are able and willing to pay for.”
  • R.N. Owens – “Business is any enterprise engaged in the production and distribution of goods for sale in market or rendering services for a price.”

The salient features of business are given below:

  1. Creation of utilities – Business makes goods more useful to satisfy human wants. It adds time, place, form and possession utilities to various types of goods. In the words of Roger, “a business exists to create and deliver value satisfaction to customers at a profit”. Business enables people to satisfy their wants more effectively and economically. It carries goods from place of surplus to the place of scarcity (place utility). It makes goods available for use in future through storage (time utility).
  2. Dealings in goods and services – Every business enterprise produces and/or buys goods and services for selling them to others. Goods may be consumer goods or producer goods. Consumer goods are meant for direct use by the ultimate consumers, e.g., bread, tea, shoes, etc. Producer goods are used for the production of consumer or capital goods like raw materials, machinery, etc. Services like transport, warehousing, banking, insurance, etc. may be considered as intangible and invisible goods. Services facilitate buying and selling of goods by overcoming various hindrances in trade.
  3. Continuity in dealings – Dealings in goods and services become business only if undertaken on a regular basis. According to Peterson and Plowman, “a single isolated transaction of purchase and sale will not constitute business. Recurring or repeated transaction of purchase and sale alone mean business.” For instance, if a person sells his old scooter or car it is not business though the seller gets money in exchange. But if he opens a shop and sells scooters or cars regularly, it will become business. Therefore, regularity of dealings is an essential feature of business.
  4. Sale, transfer or exchange – All business activities involve transfer or exchange of goods and services for some consideration. The consideration called price is usually expressed in terms of money. Business delivers goods and services to those who need them and are able and willing to pay for them. For example, if a person cooks and serves food to his family, it is not business. But when he cooks food and sells it to others for a price, it becomes business. According to Peter Drucker “any organisation that fulfills itself through marketing a product or service is a business”.
  5. Profit motive – The primary aim of business is to earn profits. Profits are essential for the survival as well as growth of business. Profits must, however, be earned through legal and fair means. Business should never exploit society to make money.
  6. Element of risk – Profit is the reward for assuming risk. Risk implies the uncertainty of profit or the possibility of loss. Risk is a part and parcel of business. Business enterprises function in uncertain and uncontrollable environment. Changes in customers’ tastes and fashions, demand, competition, Government policies, etc. create risk. Food, fire, earthquake, strike by employees, theft, etc. also cause loss. A businessman can reduce risks through correct forecasting and insurance. But all risks cannot be eliminated.
  7. Economic activity – Business is primarily an economic activity as it involves production and distribution of goods and services for earning money. However, business is also a social institution because it helps to improve the living standards of people through effective utilisation of scarce resources of the society. Only economic activities are included in business. Non-economic activities do not form a part of business.
  8. Art as well as science – Business is an art because it requires personal skills and experience. It is also a science because it is based on certain principles and laws.

Meaning and Nature of Profession

The term profession means an occupation which involves application of specialised knowledge and skills to earn a living. The persons who are engaged in profession are called professionals. They render personal services of a specialised nature to their clients. The service is based on professional education, training and experience. Professionals receive fee for their services. Chartered Accountancy, medicine, law, tax consultancy are examples of professions. .

The main features of a profession are as follows :

  1. Specialised body of knowledge – Every profession has a specialised and systematised body of knowledge. Members of the profession are required to learn this knowledge.
    Restricted entry – Entry to a profession is allowed only to those who have completed the prescribed education and have passed the specified examination.
  2. Formal training – A profession provides facilities for formal education and training to those who want to acquire professional qualification.
  3. Professional association – Every profession has its own association. A professional associa¬tion is a statutory body and its membership is essential. The association regulates entry in the profession, grants certificate of practice, formulates and enforces code of conduct. For example, The Institute of Chartered Accountants of India (ICAI) regulates the accountancy profession in India.
  4. Service motive – Professionals are expected to emphasise services to their clients rather than economic gain.
  5. Code of conduct – The activities of a professional are regulated by a formal code of conduct. The code is prescribed by the professional association of which he is a member.

Names of various Professions and their Respective Associations are given below:

S.No. Professions Professional Professional associations
1. Medical Profession Doctors Medical Council of India
2. Law Profession Lawyers Bar Council of India
3. Accounting Profession Chartered Accountants The Institute of Chartered Accountants of India (ICAI)
4. Company Secretary Profession Company Secretaries The Institute of Company Secretaries of India (ICSI)
5. Cost Accounting Profession Cost Accountants The Institute of Cost and Works Accountants of India (ICWAI)
6. Engineering Profession Engineers The Institution of Engineers (India)

Meaning and Nature of Employment

Employment means an economic activity, where people work for others in exchange for some remuneration. The persons who work for others are called ’employees’. The persons or organisations which engage others to work for them are called ‘employers’. The remuneration by an employer to his employee is known as wages or salary. The employee performs the work assigned to him by his employer as per the terms and conditions of employment. There is an oral or written agreement between the employer and the employee. The employee acts under the guidance and control of his employer. The employer may be a Government (department) undertaking or a private firm. Employment thus includes all types of jobs in Government offices and private enterprises. When a professionally qualified person works as an employee he is also said to be in employment. For example, a doctor may be employed in a hospital, a chartered accountant may be working as an accountant in a company and a lawyer may serve as a law officer in a bank.

The main features of employment are as follows:

  • In employment, a person works for others called employer.
  • An employee provides personal service.
  • There is a service agreement or contract between the employee and the employer. It contains the terms and conditions of employment.
  • The employee has to obey the order of the employer.
  • No capital investment is made by the employee.
  • The employee gets wage or salary for his/her service.

Various examples of employment are as follows:

  • A teacher teaching in a school or college.
  • An engineer employed in Municipal Corporation of Delhi.
  • An accountant working in the accounts department of a company.
  • A person working as the plant manager of a factory.
  • A nurse or doctor working in a hospital.

Distinction between Business, Profession and Employment

  1. Mode of establishment – A business enterprise is established when an entrepreneur takes a decision to carry on some business activity. In a profession, on the other hand, the membership or enrollment of a recognised professional association or institution is essential. In order to take up employment, a person has to enter into a contract of service.
  2. Nature of work – A business exists to provide goods and services to satisfy human wants. On the other hand, a professional renders personalised service of a specialised nature to his clients. An employee performs the work assigned by the employer under the contract of service.
  3. Qualifications – No formal education is compulsory in order to carry on a business. But for a profession, specialised knowledge and training are essential. Minimum educational qualifications are prescribed for every profession. In case of employment, the qualifications required depend upon the nature of the job. .
  4. Main objective – In business, the basic motive is to earn profits. A professional, on the other hand, is expected to emphasise the service motive and sense of mission. That is why, a rigorous code of ethical behaviour is laid down in every profession. In case of service, the motive of an employee is to earn salary and receive other benefits.
  5. Investment – Every business requires capital depending upon the nature and scale of operations. A professional also has to invest some capital to establish an office for rendering services. There is no need for capital in case of employment.
  6. Risk – There is an inherent element of risk in business and profession but practically no risk is involved in case of employment. There can be loss in business but in profession and employment return is never negative.
  7. Reward – Profit is the reward of a businessman while professional fee is the reward of a professional. The reward in case of employment is wage or salary. Wage/salary and fee are more regular and fixed than profits.
  8. Transfer of interest – It is possible to transfer ownership interest in business. But no such transfer is possible in case of profession and employment.
  9. Public advertisement – The success of a business depends upon public advertisements. But professionals are prohibited from giving public advertisements. There is no need for public advertisements in case of service.
    In spite of the above differences, there is a closed inter-relationship between business, profession and service. A large business enterprise employs a large number of persons in order to achieve its objectives. It also requires the services of professional experts such as chartered accountants, lawyers, architects, cost accountants, etc. Modern business has become very complex. Trained and experienced managers and other experts are required for efficient business operations. Professionals and other employees provide the necessary manpower for efficient running of business concerns. Thus, business, profession and employment are complementary to one another.

CA Foundation Business & Commercial Knowledge Study Material – Economic and Non-Economic Activities

CA Foundation Business & Commercial Knowledge Study Material Chapter 1 Introduction to Business – Economic and Non-Economic Activities

Every human being is busy in some activity or the other throughout the day. Every person gets up from bed in the morning, brushes his/her teeth, takes bath and eats breakfast. Then a child goes to School or College to study. An adult goes to work on the job and a housewife works at home. In the evening a person comes back home, watches television, eats dinner and goes to bed at night. All these activities in which a person engages from morning to evening are known as ‘human activities’.


All human activities may broadly be classified into two categories:

  1. Economic activities and
  2. Non-economic activities

Economic activities are undertaken with the object of earning money and acquiring wealth. These activities result in the production of economic goods and services. Business is an economic activity but it differs from other economic activities such as those of an employee, and self employed persons like doctors, lawyers, chartered accountants, etc.


Non-economic activities are inspired by sentiments and emotions such as love for the family, desire to help the poor and love for the country. These activities are not undertaken for monetary gain but for one’s satisfaction and happiness.

Economic Activities

Economic activities refer to all those human activities which are undertaken to earn a living and thereby satisfy human wants. The main object of these activities is to earn income and create wealth. The money earned through work is used to satisfy wants. For example, a teacher teaches in a school or college, a doctor attends to patients in his clinic and a shopkeeper sells goods to his customers. Economic activities are concerned with the production, distribution and exchange of goods and services. These activities create utilities and result in the production of wealth. Economic activities are also called occupations.

The main characteristics of economic activities are as follows:

  1. Economic motive – Economic activities are undertaken to earn money and acquire wealth The main motive behind these activities is to make an economic gain. These activities are performed by human beings for earning livelihood.
  2. Productive – Economic activities involve production, distribution and exchange of goods and services for satisfying human wants. These activities are directly related to creation of wealth.
  3. Economic resources – Economic activities make use of economic resources such as land, labour, capital, etc.
  4. Rational use – Economic activities require proper allocation of scarce resources so as to obtain maximum output from them. These activities involve optimum utilisation of land, labour, capital and other factors of production. Welfare of society can be maximised when best possible use of resources is made.
  5. Economic growth – Economic activities determine the level of economic development of a country and the standard of living of its citizens.
  6. Legally valid – Human activities performed for economic gain are called economic activities only when they are lawful. Unlawful activities such as gambling, black marketing, theft, dacoity, smuggling etc., are opposed to public interest. Therefore, these activities cannot be called economic activities.
  7. Socially desirable – Economic activities are desirable for society. They must be in accordance with the expectations and norms of society.

Examples of economic activities

  • Production of goods by a manufacturer in a factory.
  • Distribution of goods by a wholesaler to retailers.
  • Selling of goods by a retailer to customers.
  • Transportation of goods and passengers by railways/roadways/airlines/ships.
  • Storage of goods by a warehouse keeper.
  • Acceptance of deposits and lending of money by a banker.
  • Insurance of risks by an insurance company.
  • Advertising and publicity of goods by an advertising agency.
  • A clinic run by a doctor.
  • Legal services provided by a lawyer in a court.
  • Audit services provided by a chartered accountant in his office.
  • Working of a Government officer.
  • Services of a teacher in a school/college.
  • Working of a farmer in his fields to self his produce.
  • Working of a nurse in a hospital.

Economic Activities at a Glance Characteristics

  1. Economic motive
  2. Productive
  3. Rational use
  4. Economic resources
  5. Economic growth
  6. Legally valid
  7. Socially desirable


  1. Manufacturing goods in a factory.
  2. Selling goods in a shop.
  3. A doctor treating patients in his clinic.
  4. A lawyer providing legal advice in his own office.
  5. A professor teaching in a university.
  6. A clerk working in a Government office.

Non-Economic Activities

Activities which are undertaken to satisfy social, religious, cultural and sentimental requirements are called non-economic activities. The object of these activities is not to earn monetary gain or reward. People engage in non-economic activities for reasons of love, sympathy, religion, patriotism, etc. For example, a mother looks after her children, a student donates blood, an old man goes to temple daily, a rich man donates money to Prime Minister Relief Fund, a young man helps a blind girl to cross the road, etc.

It is the object of any activity that distinguishes between economic and non-economic activities. The primary objective of economic activities is to earn livelihood and create wealth. On the other hand, the main objective of non-economic activities is to get some sort of social, cultural, religious or recreational satisfaction. The output of economic activities can be measured in terms of money e.g., the salary of a teacher, the fee of a doctor and the profits of a businessman. But the result of non-economic activities cannot be measured in terms of money.

The same activity may be economic as well as non-economic. For example, a nurse attending a patient in a hospital is an economic activity as the nurse works for a salary. But when the same nurse attends to her sick mother at home it is a non-economic activity because the object is not to earn money. Thus, the activity of the same person may be economic at one-time or place and non-economic at another time or place. The dividing line is not the activity or the person who is doing it but the objective for which it is undertaken.

Thus, non-economic activities are undertaken due to the following considerations :

  1. Love and affection – for example taking dinner with the family, cooking food for family.
  2. Personal satisfaction – for example meditating in a park.
  3. Physical needs – for example morning walk by a person.
  4. Religious obligation – for example praying in a temple.
  5. Social obligations – for example helping victims of an accident, flood or earthquake.
  6. Patriotism – donating blood for injured army men.


S.No. Point of Distinction Economic Activities Mon-Economic Activities
1. Objective Economic objective – To earn a living and acquire wealth Sentimental and emotional objectives – To obtain some sort of personal satisfaction.
2. Expectation Money income is expected from these activities Money income is not expected from these activities
3. Relationship Directly related to income and wealth Not related to income and wealth.
4. Measurement of outcome Result can be measured in terms of money Result cannot be measured in terms of Money
5. Logic Guided by rational considerations of cost and benefit Guided by sentiments and emotions without regard to gain or sacrifice
6. Resources Involve proper allocation and optimum use of resources Optimum allocation and use of resources not essential
7. Types or examples Business, Profession and employment Family-oriented, religious, social, cultural and national.

Economic activities are also known as ‘occupations’. Economic activities or occupations may be classified into three broad categories as follows:


CA Foundation Business & Commercial Knowledge Study Material Chapter 5 Organizations Facilitating Business – Test Questions

CA Foundation Business & Commercial Knowledge Study Material Chapter 5 Organizations Facilitating Business – Test Questions

1. Which of the following is not a regulatory body:
(a) SEBI
(b) RBI
(c) CCI

2. Which of the following is not a development bank:
(a) IFCI

3. Give the full forms of the following:
(a) IFCI
(b) IRDA
(c) CCI

4. SEBI was set up to regulate:
(a) Imports and exports
(b) Insurance Sector
(c) Capita markets
(d) Agriculture

5. Which of the following is the banker’s bank
(b) EXIMbank
(c) IDBI
(d) RBI

6. Which of the following seeks to check monopolies
(a) RBI
(b) CCI
(c) SEBI
(d) IRDA

7. Which of the following is not a method of credit control
(a) CRR
(b) SLR
(c) Moral Session
(d) FBI

CA Foundation Business & Commercial Knowledge Study Material – Indian Development Banks

CA Foundation Business & Commercial Knowledge Study Material Chapter 5 Organizations Facilitating Business – Indian Development Banks

A development bank may be defined as “a multipurpose institution which shares entrepreneurial risk, changes its approach in tune with the industrial climate and encourages new industrial projects to bring about speedier economic growth.

The concept of development banking is based on the assumption that mere provision of finance will not bring about entrepreneurial development. Development banks provide a package of financial and non-financial assistance. Their activities include discovery of new projects, preparation of project report, provision of funds, technical assistance and managerial advice. These institutions do not compete with the conventional institutions but supplement them. Therefore, development banks are called ‘gap fillers’. They serve as motive engines of industrial development. As catalysts of economic growth they provide injections of capital, enterprise and management.

The distinctive features of a development bank are as follows:

  • It provides medium and long-term finance.
  • It is ‘project oriented’ rather than ‘security oriented’.
  • It acts as a ‘partner in progress’ by guiding, supervising and advising the entrepreneurs.
  • It provides both equity capital and debt capital.

Industrial Finance Corporation of India (IFCI)

The IFCI was set up under the IFCI Act on July 1, 1948. On July 1, 1993 it was converted into a public limited company. This was done to enable the IFCI to reshape its business strategies with greater authority, to tap the Capital market for funds to expand its equity base and to provide better customer services. It is now named IFCI Ltd.

Objects – IFCI has been set up for “making medium and long-term credits more readily available to industrial concerns in India, particularly in circumstances where . normal banking facilities are inappropriate or recourse to capital issue methods is impracticable”. The corporation aims at assisting industrial concerns which have carefully considered schemes for manufacture or for modernisation and expansion of a plant for the purpose of increasing their productive efficiency and capacity. Now, public sector undertakings can also avail of assistance from the corporation.

IFCI provides project finance, merchant banking, suppliers’ credit, equipment leasing, finance to leasing and hire-purchase concerns, etc. and promotional services. The corporation gives priority to development of backward areas, new entrepreneurs and technocrats, indigenous technology, ancillary industries, cooperative sector, import substitution and export promotion.

The focus of IFCI is on providing financial assistance to public companies and cooperative societies engaged in manufacturing, mining, shipping, hotel business, etc.

Functions, Scope and Forms of Assistance

  • Granting loans and advances to or subscribing to debentures of industrial concerns.
  • Guaranteeing loans raised by industrial concerns from the capital market, scheduled banks or State cooperative banks.
  • Providing guarantees in respect of deferred payments for imports of capital goods manufactured in India.
  • Guaranteeing with the approval of the Central Government, loans raised from or credit arrangements made by industrial concerns with any bank or financial institution outside India.
  • Underwriting the issue of shares and debentures by industrial concerns.
  • Subscribing directly to the shares and debentures of industrial concerns.
  • Acting as an agent of the Central Government and World Bank in respect of loans sanctioned by them to industrial concerns in India.
  • Participating along with other all India term lending institutions, in the administration of the Soft Loan Scheme for modernisation and rehabilitation of sick industries.
  • Providing financial assistance on concessional terms for setting up industrial projects in backward areas notified by the Central Government.
  • Providing guidance in project planning and implementation through specialised agencies like Technical Consultancy Organisations.

The financial assistance is available for setting up of new projects as well as for the expansion, diversification, and modernisation of existing units. IFCI Ltd. also provides financial assistance to industrial concerns not tied to any project. The following schemes of assistance have been introduced for this purpose: (i) Equipment leasing, (ii) Suppliers’ credit, and (iii) Buyers’ credit. Indirect finance is provided as assistance to leasing companies. Now IFCI also provides short-term loans for working capital purposes.

Industrial Development Bank of India (Now IDBI Ltd.)

The Industrial Development Bank of India (IDBI) was set up as an apex institution and it started its operations with effect from July 1, 1964. It was set up as a statutory corporation under Industrial Development Bank of India Act, 1964. The needs of rapid industrialisation, long-term financial needs of heavy industry beyond the resources of the then existing institutions, absence of a central agency to coordinate the activities of other financial institutions and gaps in the financial and promotional services were the main causes behind the establishment of the IDBI. The Bank represents an attempt to combine in a single institution the requirements of an expanding economy and need for a coordinated approach to industrial financing. The setting up of the IDBI is thus an important landmark in the history of institutional financing in the country IDBI was established as a wholly owned subsidiary of the Reserve Bank of India. But in 1976 the ownership of IDBI was transferred to the Central Government.

In March, 1994 the IDBI Act was amended to permit the Bank to issue equity- shares in the capital market. The majority of its shares are still owned by the Government.

Objects – The objectives of the IDBI are to:

  • co-ordinate, regulate and supervise the activities of all financial institutions providing term finance to industry;
  • enlarge the usefulness of these institutions by supplementing their resources and by widening the scope of their assistance;
  • provide direct finance to industry to bridge the gap between demand and supply of long-term and medium-term finance
  • to industrial concerns in both public and private sectors;
  • locate and fill up gaps in the industrial structure of the country;
  • adopt and enforce a system of priorities so as to diversify and speed up the process of industrial growth. The Bank has been conceived of as a development agency that will ultimately be concerned with all questions or problems relating to industrial finance in the country.

Functions – The main functions of the IDBI are as follows:

  • subscribing to the shares and bonds of financial institutions and guaranteeing their under¬writing obligations;
  • refinancing term loans and export credits extended by other financial institutions;
  • granting loans and advances directly to industrial concerns;
  • guaranteeing deferred payments due from and loans raised by industrial concerns;
  • subscribing to and underwriting shares and debentures of industrial concerns;
  • accepting, discounting and rediscounting bona fide commercial bills or promissory notes of industrial concerns including bills arising out of sale of indigenous machinery on deferred payment basis;
  • financing turnkey projects by Indians outside India and providing credit to foreigners for buying capital goods from India;
  • planning, promoting and developing industries to fill gaps in the industrial structure of the country. The Bank may undertake promotional activities like marketing and investment research, techno-economic surveys, etc.;
  • providing technical and managerial assistance for promotion and expansion of industrial
  • coordinating and regulating the activities of other financial institutions.

Besides providing assistance to industry directly, IDBI also provides assistance to industries through other financial institutions and banks. IDBI provides project finance for new projects and for expansion, diversification and modernisation of existing projects. IDBI also provides equipment finance, asset credit, corporate loans, working capital loans, refinance, rediscounting, and fee based services (e.g., merchant banking, mortgage, trusteeship, forex services).

Thus, the Bank performs financial, promotional and coordinating functions. As an apex institution in the field of development banking, the IDBI supplements and coordinates the activities of various National and State level financial institutions in the country.

The IDBI has been given wide powers and it enjoys full operational autonomy. The Bank can provide financial assistance directly as well as through other institutions to all types of industrial concerns irrespective of their size or form of ownership. There are no maximum or minimum limits on the amount of assistance or security. The Bank has the freedom to deal with any problem relating to industrial development in general and industrial finance in particular.

The IDBI has created a special fund known as Development Assistance Fund to assist industrial concerns which are not able to get assistance from normal sources. It makes available foreign funds to industrial concerns.

Small Industries Development Bank of India (SIDBI)

SIDBI was set up on April 2, 1990 under a special Act of Parliament, as a wholly owned subsidiary of the IDBI. SIDBI took over the outstanding portfolio of IDBI relating to the small scale sector worth over Rs. 4,000 crores. It has taken over the responsibility of administering Small Industries Development Fund and National Equity Fund which were earlier administered by IDBI. SIDBI was delinked from the IDBI through the SIDBI (Amendment) Act, 2000 with effect from March 27, 2000. Its management vests with an elected Board of Directors.

Objectives – SIDBI was envisaged’as “the principal financial institution for the promotion, financing and development of industry in the small scale sector and to coordinate the functions of other institutions engaged in the promotion, financing and developing industry in the small scale sector and for matters connected therewith or incidental thereto”.

Thus, financing, promotion, development, and coordination are the basic objectives of SIDBI.

Functions – SIDBI’s main functions are:

  • Refinancing loans and advances extended by primary lending institutions to small scale industrial units.
  • Discounting and rediscounting bills arising from sale of machinery to or manufactured by industrial units in the small scale sector.
  • Extending need capital soft loan assistance under National Equity Fund, Mahila Udyam Nidhi, Mahila Vikas Nidhi and through specified agencies.
  • Granting direct assistance and refinance for financing exports of products manufactured in small scale sector.
  • Extending support to State Small Industries Development Corporations (SSIDCs) for providing scarce raw materials to and marketing the end products of industrial units in the small scale sector.
  • Providing financial support to National Small Industries Corporation (NSIC) for providing leasing, hire-purchase and marketing support to industrial units in the small scale sector.

Export-Import (EXIM) Bank of India

Two major institutions which provide finance to exporters are the Export-Import Bank of India, and the Export Credit Guarantee Corporation.

The Export-Import Bank of India was established on January 1,1982 under an Act of Parliament for the purpose of financing, facilitating and promoting India’s foreign trade. It is the principal financial institution for coordinating the working of institutions engaged in financing exports and imports.

Mission – The mission of Exim Bank is “to develop commercially viable relationships with externally oriented companies by offering them a comprehensive range of products and services to enhance their internationalisation efforts”.

Objectives – The main objectives of the Exim Bank are as follows:

  • To translate India’s foreign trade policies into concrete action plans.
  • To assist exporters to become internationally competitive by providing them alternate financing solutions.
  • To develop mutually beneficial relationships with international financial community. .
  • To forge close working relationships with other export financing agencies, multilateral funding agencies and investment promotion agencies.
  • To initiate and participate in debates on issues central to India’s international trade.
  • To anticipate and absorb new developments in banking, export financing and information technology.
  • To be responsive to export problems of Indian exporters and pursue policy resolutions.

Exim Bank concentrates on medium and long-term financing, leaving the short-term financing to commercial banks. The Bank has developed a global network through strategic linkages with World Bank, Asian Development Bank and other agencies

The Exim Bank provides a wide range of financial facilities and services. Some of these are summarised below:

1. Pre-Shipment Credit: This credit is provided to buy raw materials and other inputs required to produce capital goods meant for exports. It meets temporary funding requirement of export contracts. Exim Bank offers pre-shipment credit for periods, exceeding 180 days. Exporters can also avail of pre-shipment credit in foreign currency for imports of inputs needed for manufacture of export products.

2. Supplier’s Credit: Exim Bank offers supplier’s credit in rupees or foreign currency at post-shipment stage to finance exports of eligible goods and services on deferred payment terms. Supplier’s credit’s available both for supply contracts and project exports which includes construction, turnkey or consultancy contracts undertaken overseas.

3. Finance for Exports of Consultancy and Technology Services: A special credit facility is avail¬able to exporters of consultancy and technology services on deferred payment terms. The services include transfer of technology/know-how, preparation of project feasibility reports, providing personnel for rendering technical services, maintenance and management contracts, etc. .

4. Finance for Project Export Contracts: This scheme is meant to finance rupee expenditure for execution of overseas project export contracts such as for acquisition of materials and equipment, mobilisation of personnel, payments to be made to staff, sub-contractors, and to meet project related overheads. The amount involved is usually in excess of Rs. 50 lakhs and the maximum period of loan is four years.

5. Credit to Overseas Entities: Overseas buyers can avail of Buyer’s Credit for importing eligible goods from India on deferred payment basis. Exim Bank also extends Lines of credit to overseas financial institutions, foreign governments and their agencies for enabling them to provide term loans for importing eligible goods from India.

6. Finance for Export-Oriented Units: Exim Bank offers several facilities to export-oriented units (EOUs). Some of these are:

  • Project Finance – Exim Bank offers term loans for setting up new units and for modernization expansion of existing units. The Bank also extends 100 per cent refinance to commercial banks for term loans sanctioned to an EOU.
  • Equipment Finance – Exim Bank offers a line of credit for Indian/foreign production equipment, including equipment for packaging, pollution control, etc. It also provides term loans to vendors of EOUs to enable them to acquire plant and machinery and other assets required for increasing export capability. Such finance is given for non-project related capital expenditure of EOUs.
  • Working Capital Finance – Exim Bank provides term loans both in rupees and foreign currency to help EOUs meet their working capital requirements. Short-term working capital finance is provided for imports of eligible inputs.
  • R&D Finance – Exim Bank offers term loans to EOUs for development of new technology as well as to develop and/or commercialise new product process applications.
  • Import Finance – Term loans in Indian rupees/foreign currency are available to Indian manufacturing companies for import of consumable inputs, canalised items, capital goods, plant and machinery, technology and know-how.
  • Export Facilitation – Exim Bank offers term finance and non-funded facilities to Indian companies to create infrastructure facilities for developing Indian’s foreign trade and thereby enhance their export capability. Software exporters can get term loans to set up/expand software training institutes and software technology parks. This facility is ‘ also available to Indian companies involved in development of ports and port related services.
  • Export Marketing Finance – Term loans are offered to assist the firms in export marketing and development efforts. Desk/field research, overseas travel, quality certification, product launch are the typical activities eligible for finance under this schemes. Finance is also given to support export product development plans with focus on industrialised market.
  • Underwriting – Exim Bank extends underwriting facility to help the firms raise finance from capital markets. It also issues guarantees to facilitate export contracts and import transactions.

7. Finance for Joint Ventures Abroad

  • Overseas Investment Finance – Any Indian promoter making equity investment abroad in an existing company or in a new project is eligible for finance under the scheme. Assistance is provided both in terms of loans and guarantees.
  • Asian Countries Investment Partners Programme – This programme seeks to promote joint ventures in India between Indian companies and companies from other Asian countries. Finance is provided at various stages of project cycle, viz., sector study, project identification, feasibility study, proto-type development, setting up project, and technical and managerial assistance.

Exim Bank also offers a wide range of information, advisory and support services which help exporters to evaluate international risks, exploit export opportunities and improve competitiveness.

National Bank for Agriculture and Rural Development (NABARD)

NABARD was established on December 15, 1981 under the NABARD Act. It started functioning on July 1, 1982. It was set up to provide credit for the promotion of agriculture, cottage and village industries, handicrafts and other rural crafts and other economic activities in rural areas with a view to promote Integrated Rural Development Program (IRDP) and to secure prosperity in rural areas.


  • to serve as a financing institution for institutional credit (both long term and short term) for promoting economic activities in rural areas.
  • to provide direct lending to any institution as approved by the Central Government.



  • providing short term credit to State Cooperative Banks, Regional Rural Banks and other RBI approved financial institutions for the following activities:
    • Seasonal agricultural operations
    • marketing of crops
    • pisciculture activities
    • production/procurement and marketing of co-operative weavers and rural artisans, i.e. individuals and societies.
    • production and marketing activities of industrial co-operations.
  • providing medium term credit to State Cooperative Banks, State Land Development Banks, Regional Rural Banks and other RBI approved financial institutions for converting short-term agricultural purposes.
  • Providing long term credit to State Land Development Banks, Regional Rural Banks, Commercial Banks, State cooperative Banks and other approved financial institutions.
  • refinancing cottage/village and small scale industries located in rural areas.


  • Co-coordinating the operations of rural credit institutions
  • developing expertise to deal with agricultural and rural development efforts
  • acting as an agent to the Government and RBI for business transactions in relevant areas and provide facilities for training, research and dissemination of information in rural banking and development
  • contributing to the share capital of eligible institutions (e) providing direct loans to centrally approved cases.


  • inspecting Regional Rural Banks and Cooperative Banks other than the Primary cooperative Banks
  • recommending for RBI approval opening of a new branch by Regional Rural Banks or Cooperative Banks
  • asking Regional Rural Banks and Cooperative Banks to file returns and documents.

CA Foundation Business & Commercial Knowledge Study Material – Indian Regulatory bodies

CA Foundation Business & Commercial Knowledge Study Material Chapter 5 Organizations Facilitating Business – Indian Regulatory bodies

Government of India has constituted several bodies to regulate and control business activities for protecting the interests of various stakeholders. Similarly, several development banks have been established to assist in the establishment and growth of business enterprises. These regulatory bodies and development banks are described in this chapter.

Indian Regulatory Bodies
Regulation and Control of business and related activities are necessary to ensure health growth and to safeguard the interests of various sections of the society. Some of the regulatory bodies in India are given below:

Securities and Exchange Board of India (SEBI)

In order to protect the interests of investors the Government of India constituted the Securities and Exchange Board of India (SEBI) in April, 1988. It is meant to be a supervisory body to regulate and promote the securities market in the country.

Objectives: The main objectives of SEBI are as under:

  1. to promote fair dealings by the issuers of securities and to ensure a market place where they can raise funds at a relatively low cost;
  2. to provide a degree of protection to the investors and safeguard their rights and interests so that there is a steady flow of savings into the market;
  3. to regulate and develop a code of conduct and fair practices by intermediaries like brokers, merchant bankers, etc. with a view to making them competitive and professional.

Thus, the basic objectives of SEBI are to protect the interests of investors in securities and to pro-mote the development of, and to regulate, the securities markets.

Functions: SEBI performs the following functions:

1. Protective Functions – In order to protect the common investor, SEBI undertakes the following activities:

  • It prohibits fraudulent and unfair trade practices on stock exchanges.
  • It prohibits insider trading.
  • It undertakes steps to educate investors.
  • It promotes fair practices and code of conduct in securities market.
  • It is empowered to investigate cases of insider trading, impose fines and imprisonment.
  • It has issued guidelines for preferential allotment of shares.

2. Developmental Functions – These functions are as follows:

  • Training intermediaries in stock market.
  • Developing capital markets through internet trading, permitting stock exchanges to market/ IPO and making underwriting optional.

3. Regulatory Functions:

  • Prescribing rules and regulations for merchant bankers, underwriters and registrars.
  • Registering and regulating stock brokers, sub-brokers, etc.
  • Registering and regulating the working of mutual funds.
  • Regulating takeover of companies.
  • Conducting inquiries and audits of stock exchanges.

Reserve Bank of India (RBI)

Every country has a Central Bank as an apex body to supervise and control the banking sector. Reserve Bank of India is India’s Central Bank. It was set up under the Reserve Bank of India Act, 1934. It began its operations on April 1, 1935. It is managed by a Board of Governors headed by the RBI Governor.

The functions performed by the Reserve Bank of India may be classified broadly into three categories –

  1. traditional central banking functions,
  2. supervisory functions, and
  3. development functions.

The central banking functions are given below:

1. Issue of Bank Notes: Under the RBI Act, the RBI has the monopoly (sole right) to issue bank notes of all denominations. The RBI has a separate Issue Department to make issues of currency notes. It has adopted the minimum reserve system of note issue.

2. Banker to Government: The Reserve Bank acts as the banker, agent and adviser to Government of India:

  • It maintains and operates government deposits.
  • It collects and makes payments on behalf of the government.
  • It helps the government to float new loans and manages the public debt.
  • It sells for the Central Government treasury bills of 91 days duration.
  • It makes ‘Ways and Means’ advances to the Central and State Governments for periods not exceeding three months.
  • It provides development finance to the government for carrying out five year plans.
  • It undertakes foreign exchange transactions on behalf of the Central Government.
  • It acts as the agent of the Government of India in the latter’s dealings with the International institutions.
  • It advises the government on all financial matters such as loan operations, investments, agricultural and industrial finance,
  • banking, planning, economic development, etc.

3. Bankers’ Bank: The RBI keeps the cash reserves of all the scheduled banks and is, therefore, known as the ‘Reserve Bank’. The scheduled banks can borrow in times of need from RBI. The RBI acts not only as the bankers’ bank but also the lender of the last resort by providing rediscount facilities to scheduled banks. The RBI extends loans and advances to banks against approved securities.

4. Controller of Credit: A major function of the RBI is to formulate and administer the country’s monetary policy. The RBI controls the volume of credit created by banks in India. It can ask any particular bank or the entire banking system not to lend against particular type of securities or for a particular purpose. The RBI controls credit in order to ensure price stability and economic growth.

5. Custodian of Foreign Exchange Reserves: The RBI acts as the custodian of India’s reserve of international currencies. In addition, RBI has the responsibility of maintaining exchange rate of the rupee and of administering the exchange controls of the country.

6. Clearing House Facility: As a clearing house, the central bank settles the claims of commercial banks and enables them to clear their dues through book entries. It makes debit and credit entries in their accounts for convenient adjustment of their daily balances with one another.

7. Collection and Publication of Data: The central bank conducts surveys and publishes reports and bulletins. It may provide staff training facilities to the personnel of commercial banks. It maintains relations with international financial institutions such as World Bank, IME etc.

Regulatory and Supervisory Functions:

The RBI is the supreme banking authority in the country. Every bank has to get a licence from the RBI to do banking business in India. The licence can be cancelled if the stipulated conditions are violated. Each scheduled bank is required to send a return of its assets and liabilities to the RBI. In addition, the RBI can call for information from any bank. It also has the power to inspect the accounts of any commercial bank. Thus, the RBI controls the banking system through licensing, inspection and calling for information.

The RBI has been given wide powers of supervision and control over commercial and cooperative banks. It can carry out periodical inspections of the banks and to call for returns from them. The supervisory and regulatory functions of the RBI are meant for improving the standard of banking in India and for developing the banking system on sound lines.

With liberalisation and growing integration of the Indian financial sector with the international market, the supervisory and regulatory role of RBI has become critical for the maintenance of financial stability. RBI has been continuously fine-tuning its regulatory and supervisory mechanism in recent years to match international standards. Migration to new capital adequacy framework (Basel II) based on a three-pillar approach, namely, minimum capital requirements, supervisory review, and market discipline, involves implementation challenges for both RBI and banks. RBI has taken a number of initiatives to make migration to Base II smoother.

Promotional or Developmental Functions:

The RBI is expected to promote banking habit, extend banking facilities to rural and semi-urban areas, establish and promote new specialised financial agencies. The RBI has helped in the setting of the IFCI, the SFCs, the UTI, the IDBI, the Agricultural Refinance Corporation of India, etc. These institutions were established to mobilise savings and to provide finance to industry and agriculture. The RBI has developed the cooperative credit movement to encourage savings, to eliminate moneylenders from the villages and provide short-term credit to agriculture. The RBI has also taken initiative for widening financial facilities for foreign trade. It facilitates the process of industrialisation by setting up specialised institutions for industrial finance. It also undertakes steps to develop bill market in the country.

Functions of the RBI

  1. Monetary Functions: Issue of currency, banker to Government, banker’s bank, credit control, custodian of foreign exchange.
  2. Supervisory Functions: Licensing, branch expansion, liquidity of assets, working methods, inspection, amalgamation and reconstruction.
  3. Developmental Functions: Promotion and mobilisation of savings, extension of banking, elimination of money lenders.

Credit Control by RBI:
As stated earlier, RBI is the controller of credit in India. Credit control means the regulation of credit by the central bank for achieving the desired objectives. It involves expansion and contraction of credit. The control over credit is necessary for preventing too much money supply in the economy and to prevent price rise.

The objectives of credit control are as follows:

  • to stabilise the general price level in the country;
  • to keep the exchange rate stable;
  • to promote and maintain a high level of income and employment;
  • to maintain a normal and steady growth rate in business activity;
  • to eliminate undue fluctuations in production and employment.

In order to control the volume of credit in the country, the RBI employs both general and selective methods:


Fig. Credit Control by RBI

1. Bank Rate – The standard rate at which the RBI is prepared to discount bills of exchange or extends advances to the commercial banks is known as the bank rate. When the RBI increases the bank rate, borrowing from banks becomes costlier and the amount of borrowings from banks is reduced. The effectiveness of bank rate is, however, limited due to certain constraints in the economy. Existence of non-banking finance institutions, large profit margins on speculative dealings, priority sector advances and increase in prices of final products to offset high interest rates are examples of these constraints.

2. Cash Reserve Ratio (CRR) – CRR refers to that portion of total deposits of a commercial bank which it has to keep with the RBI in the form of cash reserves. By raising the CRR, the RBI reduces the amount of loanable funds with commercial banks. As they can lend lesser amount, the volume of credit in the country gets reduced.

3. Statutory Liquidity Ratio (SLR) – SLR means that portion of total deposits of a commercial bank which it has to keep with itself in the form of cash reserves. An increase in the SLR has the same effect on the volume of credit as increase in the CRR.

4. Open Market Operations – These refer to the purchase and sale by the RBI of a variety of assets such as gold, government securities, foreign exchange and industrial securities from the market to increase money supply and lower interest rates. This is done to stimulate banks to give out more loans, boost private spending and increase inflation. It is called quantitative easing. If the RBI wants to reduce the volume of credit, it sells these assets. Such sale reduces money supply with banks and leads to increase in rates of interest. The open market operations of the RBI are however restricted to government securities due to underdeveloped securities market, and narrow gilt edged market.

Selective Credit Controls

Under these measures, the RBI diverts the flow of credit from speculative and unproductive activities to productive and priority areas. Under the Banking Regulation Act, 1949 the RBI is empowered to issue directives to banks, regarding their advances. These directives may relate to:

  • the purpose for which advances may or may not be made;
  • the margins to be maintained in respect of secured advances; ‘
  • the maximum amount of advances to any borrower;
  • the maximum amount upto which guarantees may be given by the bank on behalf of any firm, company, etc.; and
  • the rate of interest and other terms and conditions for granting advances.

The selective methods of credit control are as follows:

  1. Margin Requirements – Commercial banks have to keep a margin between the amount of loan granted and the market value of the security against which the loan is granted. For example, they may be asked to grant loans upto 80 per cent of the security or asset. When the central bank raises margin requirements, the volume of credit is reduced. In the same manner, lowering of margin re-quirements leads to expansion of credit. Margin requirements is a selective method of credit control.
  2. Credit Rationing – Sometimes, the Reserve Bank of India fixes a limit to the credit facilities available to commercial banks. The available credit is rationed among them according to the purpose of credit. This method of credit control is used in exceptional situations of monetary stringency. Moreover, credit rationing cannot be used for the expansion of credit in the economy.
  3. Moral Suasion – Under this method, the central bank requests and persuades the commercial banks not to grant credit for speculative and non-essential activities. It is an informal and non-statutory method. But commercial banks honour the authority of the central bank. The central bank may also issue directives to commercial banks to refrain from certain types of lending. For example, the RBI asked banks to refrain from lending against food grains to check hoarding.
  4. Publicity – The central bank issues reports and review statements of assets and liabilities. These publications keep commercial banks aware of conditions in the money market, public finance, trade and industry in the country. They adjust their credit activities accordingly.

Role of RBI in Economic Development

In a developing country like India, the central bank has to play a vital role. The developing coun¬tries generally do not have well organised money market and capital market. Therefore, the central bank is expected to develop the banking system and financial system of the country. In addition to the traditional functions, the RBI contributes towards the Indian economy in the following ways:

  1. Development of Banking System – The RBI takes steps to develop a sound banking system in the country. Over the years, an integrated commercial banking structure has been developed under the supervision and control of the RBI. Regulation and control by the RBI creates public confidence in the banking system.
  2. Development of Financial Institutions – The RBI has played an active role in the establishment of specialised institutions for agriculture, industry, small scale sector and foreign trade.
  3. Development of Backward Areas – The RBI has encouraged banks to set up branches in backward regions so that financial facilities could be made available to people in these areas and to priority sectors. Social banking made rapid progress in India after the nationalisation of major banks in 1969.
  4. Economic Stability – The RBI has used its monetary and credit policy to regulate inflationary pressures in the economy. The bank has controlled the volume of credit for this purpose. According to the Planning Commission, “the central bank has to take a direct and active role in creating or helping to create the machinery needed for financing development activities all over the country, and in ensuring that the finance available flows in the intended directions”.
  5. Economic Growth – The RBI ensures adequate money supply for meeting the growing needs of different sectors of the economy.
  6. Proper Interest Rate Structure – The RBI has helped in establishing a suitable interest rate structure so as to direct investment in the economy. A policy of low interest rate has been adopted for encouraging investment.
  7. Miscellaneous – The RBI provides training and research facilities. It provides special facilities to priority sectors. It also guides the efforts of planners by its economic policies.

Insurance Regulatory and Development Authority (IRDA)

IRDA is a statutory and apex body that supervises and regulates insurance industry in India. It was established under the IRDA Act on December 16, 2014. It is managed by a chairman, five whole time members and four part time members all appointed by the Government of India.


  • to promote the interests and rights of policy holders
  • to promote and ensure the growth of insurance industry
  • to ensure speedy settlement of genuine claims and to prevent frauds and malpractices, and
  • to bring transparency and orderly conduct of financial markets dealing with insurance.


  • to issue, register and regulate insurance companies
  • to protect the interests of policyholders
  • to provide licence to insurance intermediaries such as agents and brokers who met the qualifications and code of conduct specified by it
  • to promote and regulate the professional organizations related with insurance business so as to promote efficiency in the insurance sector
  • to regulate and supervise the rates of insurance premium and terms of insurance covers
  • to specify the conditions and manners according to which the insurance companies and other intermediaries have to make their financial reports
  • to regulate the investment of policyholders funds by insurance companies, and
  • to ensure the maintenance of solvency margin (Company’s ability to payment claims) by insurance companies.

Competition Commission of India (CCI)

Government of India constituted the CCI under the Competition Act, 2002

Duties, Powers and Functions of the Commission

Duties of Commission
Under Section 18, Competition Commission has been charged with the following duties:

  • to eliminate practices having adverse effect on competition,
  • to promote and sustain competition,
  • to protect the interests of consumers, and
  • to ensure freedom of trade carried by other participants in markets in India.

Powers and Functions of Commission
With a view to perform the duties enumerated under section 18, the Commission has been charged with certain obligations and conferred with certain powers. These obligations and powers are as follows:

1. Inquiry into Certain Agreements (Section 19) – The Commission may inquire into any alleged contravention of the provisions contained in section 3(1) or 4(1) either on its own motion or on:

  • receipt of a complaint from any person, consumer or their association or trade association; or
  • a reference made to it by the Central Government or a State Government or a statutory authority [Section 19(1)].

2. Inquiry whether an Enterprise Enjoys Dominant Position – The Commission shall, while inquiring whether an enterprise enjoys a dominant position or not under Section 4, have due regard to all or any of the following factors, namely:

  • market share of the enterprise;
  • size and resources of the enterprise;
  • size and importance of the competitors;
  • economic power of the enterprise including commercial advantages over competitors;
  • vertical integration of the enterprises or sale or service network of such enterprises;
  • dependence of consumers on the enterprise;
  • monopoly or dominant position whether acquired as a result of any statute or by virtue of being a Government company or a public sector undertaking or otherwise;
  • entry barriers including barriers such as regulatory barriers, financial risk, high capital cost of entry, marketing entry barriers, technical entry barriers, economies of scale, high cost of substitutable goods or service for consumers;
  • countervailing buying power;
  • market structure and size of market;
  • social obligations and social costs;
  • relative advantage by way of contribution to the economic development by the enterprise enjoying a dominant position having or likely to have appreciable adverse effect on compe-tition;
  • any other factor which the Commission may consider relevant for the inquiry [Section 19(4)].

3. Inquiry into Combination by Commission (Section 20) – Inquiry into acquisition, control and combination. The Commission may, upon its own knowledge or information relating to acquisition referred to in Section 5(a) or acquiring of control or merger or amalgamation referred to in Section 5(6) or merger or amalgamation referred to in Section 5(c), inquire into whether such a combination has caused or is likely to cause an appreciable adverse effect on competition in India.

The Commission shall not initiate any inquiry under this sub-section after the expiry of one year from the date on which such combination has taken effect [Section 20(1)].

The Commission shall, on receipt of a notice or upon receipt of a reference under Section 6(2), in¬quire whether a combination referred to in that notice or reference has caused or is likely to cause an appreciable adverse effect on competition in India [Section 20(2)].

Factors having effect on combination. For the purposes of determining whether a combination would have the effect of or is likely to have an appreciable adverse effect on competition in the relevant market, the Commission shall have due regard to all or any of the following factors, namely:

  • actual and potential level of competition through imports in the market;
  • extent of barriers to entry to the market;
  • level of combination in the market;
  • degree of countervailing power in the market;
  • likelihood that the combination would result in the parties to the combination being able to significantly and sustainably increase prices or profit margins;
  • extent of effective competition likely to sustain in a market;
  • extent to which substitutes are available or are likely to be available in the market;
  • market share, in the relevant market, of the persons or enterprise in a combination, individ-ually and as a combination;
  • likelihood that the combination would result in the removal of a vigorous and effective com-petitor or competitors in market;
  • nature and extent of vertical integration in the market;
  • possibility of a failing business;
  • nature and extent of innovation;
  • relative advantage by way of contribution to the economic development, by way of combi-nation having or likely to have appreciable adverse effect on competition;
  • whether the benefits of the combination outweigh the adverse impact of the combination, if any [Section 20(4)].

4. Power to Grant Interim Relief (Section 33) – Section 33 empowers the Commission to grant interim relief by way of temporary injunctions.

Where during an inquiry before the Commission, it is proved to the satisfaction of the Commission, by affidavit or otherwise, that an act in contravention of Section 3(1), or Section 4(1) or Section 5 has been committed and continues to be committed or that such act is about to be committed, the

Commission may grant a temporary injunction restraining any party from carrying on such act until the conclusion of such inquiry or until further orders, without giving notice to the opposite party, where it deems it necessary [Section 33(1)].

5. Power to Award Compensation (Section 34) – Without prejudice to any other provisions contained in this Act, any person may make an application to the Commission for an order for the recovery of compensation from any enterprise for any loss or damage shown to have been suffered, by such person as a result of any contravention of the provisions of Chapter II (Sections 3 to 6), having been committed by such enterprise [Section 34(1)].

The Commission may, after an inquiry made into the allegations mentioned in the application made under sub-section (1), pass an order directing the enterprise to make payment to the applicant, of the amount determined by it as realisable from the enterprise as compensation for the loss or damage caused to the applicant as a result of any contravention of the provisions of Chapter II having been committed by such enterprise [Section 34(2)].

Orders by Commission after Inquiry into Agreements or Abuse of Dominant Position (Section 27)

Orders by Commission. Where after inquiry the Commission finds that any agreement or action of an enterprise in a dominant position, is in contravention of Section 3 or Section 4, it may pass all or any of the following orders, namely:

  • direct any enterprise or association of enterprises or person or association of persons, involved . in such agreement, or abuse of dominant position, to discontinue and not to re-enter such
    agreement or discontinue such abuse of dominant position;
    impose such penalty, as it may deem fit which shall be not more than 10 per cent of the average of the turnover for the three preceding financial years upon each of such person or enterprises which are parties to such agreements or abuse. However, where any agreement referred to in Section 3 (Le., any anti-competitive agreement) has been entered into by any cartel, the Commission shall impose upon each producer, seller, distributor, trader or service provider included in that cartel, a penalty equivalent to three times of the amount of profits made out of such agreement by the cartel or ten per cent of the average of the turnover of the cartel for the last preceding three financial years, whichever is higher;
  • award compensation to parties in accordance with the provisions contained in Section 34;
  • direct that the agreements shall stand modified to the extent and in the manner as may be specified in the order by the Commission;
  • direct the enterprises concerned to abide by such other orders as the Commission may pass and comply with the
  • directions, including payment of costs, if any;
    recommend to the Central Government for the division of an enterprise enjoying dominant position;
  • pass such other order as it may deem fit.

Division of Enterprise Enjoying Dominant Position (Section 28)

The Central Government, on recommendation by the Commission under Section 27(f), may, in writing, direct division of an enterprise enjoying dominant position to ensure that such enterprise does not abuse its dominant position [Section 28(1)]. This order may provide for all or any of the following matters, namely:

  • the transfer or vesting of property, rights, liabilities or obligations;
  • the adjustment of contracts either by discharge or reduction of any liability or obligation or otherwise;
  • the creation, allotment, surrender or cancellation of any shares, stocks or securities;
  • the payment of compensation to any person who suffered any loss due to dominant position of the enterprise;
  • the formation or winding up of an enterprise or the amendment of the memorandum of association or articles of association or any other instruments regulating the business of any enterprise;
  • the extent to which, and the circumstances in which, provisions of the order affecting an enterprise may be altered by the enterprise and the registration thereof;
  • any other matter which may be necessary to give effect to the division of the enterprise [Section 28(2)].

CA Foundation Business & Commercial Knowledge Study Material Chapter 6 Common Business Terminologies – Test Questions

CA Foundation Business & Commercial Knowledge Study Material Chapter 6 Common Business Terminologies – Test Questions

1. A stock that provides regular dividends even during economic downturn is called
(a) Listed
(b) Crow Stock
(c) Income Stock
(d) Defensive Stock

2. Carrying forward a transaction from one settlement period to the next is known as
(a) Basket Trading
(b) Margin Trading
(c) Badla
(d) Option deal

3. Call is the opposite of
(a) Equity
(b) Bid
(c) Ask/offer
(d) Equity

4. A speculator who buys securities in anticipation of increase in prices is called
(a) Stag
(b) Bull
(c) Bear
(d) None of them

5. A bear market means
(a) A market wherein share prices are falling consistently
(b) A market wherein share prices are rising consistently
(c) A market wherein share prices are stable
(d) None of the above

6. Simultaneous purchase and sale of the same stock in two different markets is known as
(a) Basket trading
(b) Badla
(c) Arbitrage
(d) Margin Trading

7. Buying or selling all 30 scrips of sensex in pro-portion of their current weights in the sensex in one go is called
(a) Basket trading
(b) Arbitrage
(c) Badla
(d) Margin Trading

8. The relationship between the price of a share and the sensex is measurably
(a) Alfa
(b) Beta
(c) Book value
(d) Annuity

9. Combination of two or more firms into one firm is called
(a) Consolidation
(b) Yield
(c) Option
(d) None of the above

10. An option to buy a particular share at a specified price within a specified future period is known as
(a) Put option
(b) Bid
(c) Offer
(d) Case option

11. The value of a share printed on the share certificate is called
(a) Face value
(b) Market Value
(c) Future value
(d) Current value

12. Sensex is made up of how many scrips
(a) 50
(b) 30
(c) 40
(d) 20

13. Nifty consists of how many scrips
(a) 20
(b) 30
(c) 40
(d) 50

14. When a company makes first issue of shares to the general public it is called
(a) ADR
(b) GDR
(c) CD
(d) IPO

15. A textile firm enters into cement manufacturing business. It is an example of:
(a) Consolidation
(b) Diversification
(c) Liquidation
(d) Turnaround

16. The strategy used to minimize the risk and maxi-mize the return on an investment is called
(a) Hedge
(b) Index
(c) Bid
(d) Offer

17. The statistical measure of changes in prices on a stock exchange is:
(a) Dividend
(b) Index
(c) Beta
(d) Bid

18. A security whose price is derived from one or more underlying assets is a
(a) Blue Chip
(b) Derivative
(c) Hedge
(d) Index

19. Piecemeal sale of the assets of a division of the company is called
(a) Modernization
(b) Diversification

20. Total share holding of an investor is known as his/her
(a) Mutual Fund
(b) Holding Period
(c) Pastfolio
(d) Limit order

21. Dividing a share with a face value of Rs. 100 each into 10 shares with a face value of Rs. 10 each is an example of
(a) Sheet selling
(b) Liquidation
(c) Diversification
(d) Stock split

22. Paid form of non-personal promotional of ideas, goods and services by an identified sponsor is called :
(a) Adventuring
(b) Sales promotion
(c) Personal Selling
(d) None of the above

23. The process of comparing the products and services with those of best in the industry to improve quality and performance is known as
(a) Advertising
(b) After-sale-Device
(c) Benchmarking
(d) None of the above

24. Commitment of customers to a particular brand is called
(a) Brand Equity
(b) Brand recognition
(c) Brand loyalty
(d) Benchmarking

25. A combination of several firms working together to build or buy something is known as:
(a) Business Modal
(b) Business Portfolio
(c) Combination
(d) Consortium

26. The values, beliefs and traditions shared by the members of a company is called
(a) Corporate culture
(b) Consortium
(c) Cross selling
(d) None of the above

27. Giving unique identity to a product to differentiate it from rival products means
(a) Direct marketing
(b) Differentiation
(c) Diversification
(d) None of the above

28. It is the process of eliciting support for a company and its activities from its employees. Name it
(a) Internal Marketing
(b) Direct Marketing
(c) Internet Marketing
(d) None of the above

29. A company created jointly by two or more companies for mutual advantage is called
(a) Consolidation
(b) Merger
(c) Joint Venture
(d) None of the above

30. Dividing the total market into several groups on the basis of consumer characteristics is known as:
(a) Market segmentation
(b) Market Development
(c) Market Research
(d) None of the above.

31. Offering existing products or their new version to a new customer group is called
(a) Market entity
(b) Market Positioning
(c) Market Development
(d) None of the above

32. Selecting the most attractive market segment for a particular product or product line is known as
(a) Market Positioning
(b) Market Entry
(c) Target Marketing
(d) None of the above

33. It is the exploitation of small market segments, name it
(a) Direct Marketing
(b) Niche Marketing
(c) Mass Marketing
(d) None of the above

34. A product’s customer benefit that no other product can claim is known as
(a) Opportunity
(b) Publicity
(c) Unique Selling Proposition
(d) None of the above.

35. The rate at which the Reserve Bank of India lends, money to commercial banks for long period is called
(a) Repo Rate
(b) Goring Rate
(c) Bank Rate
(d) None of the above

36. The money deposit made by the buyer to the seller of real estate during negotiation stage is known as
(a) Earnest Money Deposit
(b) Fixed Deposit
(c) Current Deposit
(d) None of the above

37. The document issued by a bank on behalf of the importer promise to pay money for imported goods is called
(a) Letter of credit
(b) Debt Card
(c) Bank Draft
(d) None of the above

38. The rate of interest offered by the Reserve Bank of India on deposit of surplus funds by commercial banks is known as
(a) Bank Rate
(b) Repo Rate
(c) Reverse Repo rate
(d) None of the above

39. Jan Dhan Account is an example of
(a) Current Account
(b) Fixed Deposit Account
(c) Zero Balance Account
(d) None of the above

40. The rate of interest at which banks borrow money for short periods from the Reserve Bank of India is called.
(a) Bank Rate
(b) Repo Rate
(c) Reserve Repo Rate
(d) None of the above

41. Profits, people and planet together constitute a company’s
(a) Vision
(b) Mission
(c) Triple Bottom Line
(d) None of the above

42. Integration of national economies into a world economy is called:
(a) Globalisation
(b) Privatization
(c) Liberalization
(d) None of the above

43. Molasses in sugar industry is an example of
(a) Joint product
(b) Unique product
(c) Byproduct
(d) None of the above

44. Sale of public enterprises to private sector is called
(a) Globalisation
(b) Privatization
(c) Liberalization
(d) None of the above

45. Financial recovery of a loss making company is known as
(a) Turn around
(b) Privatization
(c) Liberalization
(d) None of the above

46. The roadmap of a company future is
(a) Mission
(b) Vision
(c) Business Module
(d) None of the above

47. The statement that defines what a company is and what it does is called
(a) Mission
(b) Vision
(c) Business Module
(d) None of the above

48. Activities involved in physical involvement of goods from the factory to market etc. is called
(a) Logistics
(b) Merger
(c) Mission
(d) None of the above

CA Foundation Business & Commercial Knowledge Study Material – Other Business Terminology

CA Foundation Business & Commercial Knowledge Study Material – Other Business Terminology

Other Business Terminology

  • Acquisition: Takeover of one firm by another.
  • Administration: The process of determining and executing the policies and programmes of an organisation.
  • Allowance: A fixed sum allowed by an employer to an employee e.g. house rent allowance.
  • Bankruptcy: A situation when a firm’s assets are insufficient to pay its liabilities.
  • Bottom line: Net profits.
  • Business environment: All forces and factors external to the firm but influence its working and performance.
  • Business facilitators: The individuals, organisations/institutions and arrangement that ease the setting up, operating and exit of business firms.
  • By products: Products recovered from material discarded in a main process e.g. molasses in sugar industry.
  • Corporate: A business entity distinct from its members e.g. a company.
  • Corporate governance: The system that ensures that a company’s operations are conducted in an ethical manner and as per the law. It consists of board of directors, independent audit and financial reporting.
  • Drawings: Cash or goods taken by the owner of the firm for personal/family use.
  • Electronic commerce: Commercial transactions conduced over the Internet.
  • Electronic filing: Fifing documents online e.g. fifing tax returns online.
  • Franchise: The license given by one company to another to use the former name and sell its product/ service in a specified territory in exchange for payment of fee.
  • Globalisation: The process of removing barriers to flow of goods, services, labour, capital and technology from one country to another leading to the emergence of a global economy.
  • Goodwill: Money Value of a company’s reputation.
  • Infrastructure: The basic facilities necessary for the operation of a society and business firms. It consists of buildings, roads, railways, posts, power supply, etc.
  • Joint sector: Business enterprises owned jointly by Government and private sector.
  • Joint products: Two or more products separated in the same processing operation which usually require further processing. For example, gasoline, lubricant, paraffin and kerosene are joint products, all produced from crude oil.
  • Liberalisation: Systematic removal of restrictions on private business operations.
  • Logistics: Movement of supplies to the production facilities (inbound logistics) and movement of products from centres of production to markets (outbound logistics).
  • Merger: Combination of two or more independent firms into a single firm.
    Mission Statement: A statement that defines the business scope (who we are and what we do) of an organisation.
  • Multinational: A company which has business operations in a country otherwise the country of its incorporation.
  • Patent: An exclusive legal right to the inventor for use of the invention.
  • Pestle: Political (P), Economic (E), Social (S), Technological (T), Legal (L) and Ecological (E) Environment.
  • Privatisation: Selling of public enterprises to public sector.
  • Private sector: All business enterprises owned and controlled by private persons.
  • Public sector: All enterprises owned and controlled by the Government.
  • Proprietorship: A business owned and controlled by an individual. Also known as sole proprietorship. Retained earnings: Undistributed profits of a company.
  • Return: Rate of earning on an investment.
  • Risk: Possibility of loss on an investment.
  • Secondary sector: Manufacturing and construction industries.
  • Subsidiary: A company owned and controlled by another company.
  • Sustainable development: Development that can be sustained over generations or development
    without compromising ecology or environment.
  • Term insurance: Insurance for a specific time period with no defrayal to the insured person and which become null on its expiry.
  • Triple bottom line: Profit, people and planet i.e. simultaneous development of economy, society and ecology.
  • Turnaround: Financial recovery of a loss making firm.
  • Vision: The roadmap of a company’s future.
  • Whole life insurance: An insurance policy the sum of which is payable after the death of the insured to his nominee.

CA Foundation Business & Commercial Knowledge Study Material – Banking Terminology

CA Foundation Business & Commercial Knowledge Study Material Chapter 6 Common Business Terminologies – Banking Terminology

Banking Terminology

  • Acceptance: A signed acknowledgement indicating the acceptance of all the terms and conditions of an agreement.
  • Accepting house: A bank or financial institution engaged in acceptance and guarantee of bills of exchange.
  • Account balance: The net amount standing on the credit/debit side of the bank account of a customer.
  • Account payee cheque: A cheque the payment of which can only be credited to the bank account of the payee.
  • Accrued interest: Interest earned but not yet paid, also known as interest receivable.
  • Administered rates: Rates of interest which can be changed through a contract between the lender and the borrower, or by the Government.
  • American depository receipt (ADR): A receipt equal to the specific number of shares issued by a company in a foreign country. ADRs are traded only in the United States of America.
  • Annuities: Periodic payments in exchange for deposit of a sum of money.
  • Automated clearing house: A nationwide electronic clearing house that administers and monitors the cheque and fund clearance between banks. Through it debit and credit balances are distributed automatically.
  • Automated teller machine (ATM): An electronic machine through which money can be withdrawn and deposited at any time and on any day.
  • Balance transfer: Transfer of funds from one account to another or repayment of a loan with the help of another loan.
  • Bank account: An account with a bank.
  • Bank draft: A cheque drawn by a bank on its own branch or on another bank. It is payable on demand and also known as demand draft.
  • Bank passbook: A book containing data of transactions between a bank and its customer.
  • Bank rate: The rate of interest at which commercial banks can draw from the Reserve Bank of India for a long time period.
  • Bank reconciliation statement: A statement prepared to reconcile the difference between balances shown in cash book and passbook.
  • Bank statement: A Statement showing transactions between a bank and its customer during a specified time period.
  • Basis point: A measure in interest rate, stock market indices and market rates. It is 1 /100 of one per cent e.g. Rs. 0.001.
  • Bearer cheque: A cheque that can be encashed by its holder on the bank counter. It is transferable by mere delivery.
  • Bill discounting: Encashing a bill of exchange at a discount before the date of its maturity.
  • Bridge finance: Finance raised to fill up the time gap between a short term loan and long term loan also known as gap finance.
  • Bounced cheque: A cheque which the bank refuses to encash due to lack of adequate balance or for any other valid reason.
  • Cap: A limit to which rate of interest can be changed.
  • Cash credit: A revolving credit arrangement under which a bank allows the customer to borrow upto the specified amount, interest is charged only on the amount actually withdrawn.
  • Cash reserve: The total amount of cash available in the bank account and can be withdrawn immediately.
  • Cashier’s cheque: A cheque drawn by a bank to make payments to the banks or any other party.
  • Cheque: A negotiable instrument that instructs the bank to pay the specified amount from the drawer’s account to the payee.
  • Certificate of deposit: A certificate of making deposit premising to pay the depositor the deposited amount along with interest.
  • Chattel mortgage: Loan against the movable assets as collateral.
  • Clearing: The process of transferring the amount of a cheque from the payer’s account to the payee’s account.
  • Clearing house: Meeting of representatives of different banks to clear and confirm balances with each other. It is managed by the country’s Central Bank.
  • Compound interest: Calculating interest on the principal amount and accumulated interest.
  • Current account: A bank account from which money can be withdrawn as many times a day as needed and overdraft can be obtained.
  • Debit card: An instrument obtained after making payment and used to buy things by swiping it. Deposit slip: A slip containing details of money deposited in a bank account.
  • Depositor: The person who deposits, money into a bank account.
  • Debt recovery: The process of recovering money from a debtor by selling of collators and other assets.
  • Debt repayment: The repayment of debt along with interest.
  • Debt settlement: The process of negotiating the amount which a lender accepts repayment below the amount of debt and accrued interest.
  • E-cash: Use of electronic networks to transfer funds and execute transactions. Also known as electronic cash, digital cash.
  • Early withdrawal penalty: The penalty charged from a customer who withdraws his/her fixed deposit the due date.
  • Earnest money deposit: The deposit made by a buyer of real estate with the seller driving negotiation stage.
  • Education loan: A loan given for the education of the borrower at a concessional rate of interest.
  • Global depository receipt: A receipt specifying the number of shares issued by a company in a foreign country. The receipt is tradable in Europe.
  • Guarantor: One who promises to repay a loan in case the borrower fails to repay.
  • Interest: The charge which a borrower pays to the lender for use of money. It is the cost of credit.
  • Internet banking: Banking transfer done by the Internet. It is also known as online banking or electronic (e)banking.
  • Letter of credit: A written promise by a bank to an exporter to pay the specified amount on behalf of the importer for the goods sold.
  • Line of credit: An arrangement under which a bank allows a borrower to borrow money from time to time without further negotiations and upto the specified limit.
  • Lock-in-period: The time period during which no change in the quoted mortgage rates will be made by the lender.
  • Market value: The value at which consumers are willing to buy and sellers are willing to sell. Decided by demand and supply.
  • Maturity: The date on which an investment/loan becomes repayable.
  • Mortgage: A legal agreement between a lender and a borrower under which real estate is used as a collactral to ensure repayment of the loan.
  • Online banking: Same as internet banking.
  • Overdraft: Withdrawal of money in excess of the balance in the borrower’s current account. Payee: The person to whom money is to be paid.
  • Personal identification number (PIN): A secret code number given to customers to perform transactions through the ATM.
  • Repo rate: The rate at which banks borrow money from the Reserve Bank of India for short periods upto two weeks by pledging government securities.
  • Reverse repo rate: The rate of interest which the Reserve Bank of India pays to banks which deposit their surplus funds for short periods.
  • Smart card: A card with a computer slip used for storage, processing and transmission of data.
  • Syndicated loan: A large amount of loan given by a group of small banks to a single corporate borrower.
  • Time deposit: A bank deposit made for a specific time period, cannot be withdrawn before the expiry of the period.
  • Value at risk (VAR): A sum the value of which is subject to loss due to changes in the rate of interest. Wholesale banking: Banks which offer services to companies, financial and other institutions.
  • Zero balance accounts: A bank account in which no minimum balance is required e.g. Jan Dhan Account.
  • Zero-down-payment mortgage: A mortgage in which the borrower makes no loan payment. The mortgage buys below the amount at the entire purchase price.

CA Foundation Business & Commercial Knowledge Study Material – Marketing Terminology

CA Foundation Business & Commercial Knowledge Study Material Chapter 6 Common Business Terminologies – Marketing Terminology

Marketing Terminology

  • Advertising: Any paid form of non-personal presentation and promotion of ideas, goods and services through mass media such as newspapers, radio, TV, Internet by an identified sponsor.
  • Advertising agency: An organization consisting of experts who render advertising services for payment in terms of fee or commission or both.
  • Advertising campaign: An organization’s programme of advertising for a specific time period. Advertising copy The advertisement containing the message, photograph and other details. Advertising media The channels (e.g. print and electronic media) used to carry advertisements. Advice note A document sent by a seller informing the buyer of dispatch of goods.
  • Agent: A person authorised to act on behalf of another (principal, like buyer and seller and do not take ownership of goods.
  • Auction: An agent who sells goods through action on behalf of his principal.
  • After sale service: The services provided by the manufacturer/dealer to the buyers after selling the product/service.
  • Barrier to trade: Something that makes trade between two countries more difficult or expensive, e.g. a customs duty on imports.
  • Barriers to entry/exit: A barrier to entry/exit of new firms in the market, e.g. economies of scale, government policy.
  • Benchmarking: The process of comparing the products / services, or business processes of an enterprise against the best firm in the industry with the objective of improving quality and performance.
  • Brand: A name, symbol, design, logo or a combination thereof to identify a product and to differentiate it from competing products.
  • Brand equity: The estimated value of a brand on the basis of brand’s loyalty.
  • Brand recognition: Customers awareness of existence of a brand as an alternative for buying.
  • Brand loyalty: Commitment of customers to a brand.
  • Business-to-business (B2B): Marketing activities between two business firms carried through Internet. Business model: A company’s approach for converting its strategy into moneymaker.
  • Business portfolio: A company’s set of businesses or products.
  • Buying behaviour: The process used by buyers to decide whether or not to buy a product/service. It depends upon several internal and external factors.
  • Cash discount: A reduction in the price of products/services given to customers who buy on cash basis.
  • Competitive advantage: An advantage which a firm has over its competitors.
  • Competitive position: The position that a firm takes to face its competitors.
  • Conglomerate diversification: Starting or acquiring businesses which have no synergy with the firm’s exiting business. For example, ITC a tobacco company diversified into hotels, garments, foods and beverages, paper and paper board and agri business.
  • Consortium: A group of several firms which work together to buy something or to build something.
  • Consumer market: The market for products and services which people buy for their own/family’s use.
  • Corporate culture: The values beliefs, traditions, rituals, etc. shared by the members of an organization.
  • Cross-selling: Selling related products to buyers of a product. For example, selling handkerchief, ‘ Socks, ties to buyer of shirts/trousers.
  • Catalogue: A small booklet containing details about the products, their prices etc. of a firm.
  • Chain stores: A group of similar stores selling same products at the same prices, e.g. Bata Stores. Also known as multiple shops.
  • Channel of distribution: The route that a product takes to move from the manufacturer to consumers.
  • Clearing agent: An agent who takes care of customs formalities for imported goods.
  • Consumers’ cooperative store: A retail stored set up by consumers as a cooperative society to get 1 products of daily use at reasonable prices by eliminating middlemen.
  • Customer demand: A customer’s ability and willingness to buy a product/service.
  • Customer need: A basic requirement which a person wishes to satisfy.
  • Customer loyalty: A customer’s inclination to buy repeatedly from the same shop or store.
  • Customer satisfaction: The ability of a product/service to meet the customers expectations in terms of quality and performance in relation to the price paid.
  • Customer wants: The desire for a product/service to satisfy the underlying need. For example,
    hunger the need whereas food is the want.
  • Departmental Store: A large retail store selling a wide range of goods under one roof, goods being
    arranged in different departments.
  • Differentiation: Giving a unique identity to a product/service so that it stands out from rival
  • Direct marketing: Selling products/services directly to consumers, e.g. telemarketing.
  • Diversify: Increasing the range of products /services which a firm produces and sells.
  • E-commerce: Business transactions made through electronic means e.g. Internet,
  • Economies of scale: Reduction in cost per unit due to large scale operations.
  • External environment: The forces and conditions that influence a company’s strategies and competitive position.
  • Factor: An agent who keeps the goods of others for sale on commission basis.
  • Fast moving consumer goods (FMCG): Products of duly use which are low priced, frequently purchased and sell in large volumes, e.g. biscuits, soaps, tooth pastes, packed juices, etc.
  • Forecasting: The process of estimating future demand on the basis of price levels, disposable incomes and other relevant factors.
  • Forwarding agent: The agent who attends to customs formalities on behalf of an exporter. Grading: Classifying agricultural products into different grades on the basis of their quality level.
  • Hire purchase: Buying goods and making payments in installments, goods considered on hire until the payment of the final installment.
  • Indent: A purchase order sent abroad for importing goods.
  • Innovators: Young and intelligent consumers who are the first to adopt new products.
  • Internal marketing: The process of earning support for a company and its activities from its employees.
  • Invoice: A written statement containing details of goods sold. It is sent by the seller to the buyer.
  • Itinerants: Retailers having no fixed place for selling. They move from place to place to sell their goods. Also known as mobile traders.
  • Joint venture: A new enterprise jointly established by two or more firms for some specific purpose and mutual benefit.
  • Labelling: Putting labels on products to indicate its name, contents, price date of manufacture and their necessary details.
  • Marketing: The process of discovering, creating and delivering value to satisfy the needs of a target market at a profit.
  • Market development: The process of offering existing or modified products to new groups of customers.
  • Market entry: Launching a new product into an existing market or a new market.
  • Market leader: A firm having control over a specific market.
  • Marketing Mix: A firm’s mix of product, price, place and promotion. In case of services it consists of three other elements people, process and physical evidence. ‘
  • Marketing plan: The plan covering the use of marketing mix to achieve the firm’s marketing objectives.
  • Market positioning: The marketing strategy for placing a firm’s products/services against competing products/services in the minds of consumers.
  • Market research: The process of systematically collecting, recording and analysing data about problems concerning the marketing of products and services.
  • Market segmentation: Dividing the total market into different parts on the basis of consumer’s characteristics to deliver tailor made offering to each part.
  • Market share: The sales of a product/brand or firm divided by total sales of similar products/ brands of firms in the industry.
  • Market targeting: The process of comparing all market segments and choosing the most attractive segment for a product/service.
  • Mass marketing: Delivering the same message through mass media to all consumers.
  • Merger: Combination of two or more firms into a single firm to expand business operations.
  • Mission: The unique purpose of a company that differentiates it from other companies in the industry, defines it scope of operations and reflects its values and priorities.
  • Niche marketing: Concentrating efforts on relatively small market segments e.g. herbal tea for health conscious consumers.
  • Opportunities: Favourable conditions in the external environment of business.
  • Packing: Designing and manufacturing suitable packages for various types of products.
  • Packing: Putting the product into its package.
  • Personal selling: Oral communication with prospective buyers to make a sale and develop relationships with them.
  • Physical distribution: Activities involved in physical movement of goods from producers to consumers e.g. transportation, warehousing, order processing and inventory control.
  • Pre-emptive pricing: Setting low prices to discourage entry of new suppliers in the market.
    Price discrimination: Charging different prices from different customers for the same product service for reasons other than costs.
  • Price elasticity of demand: Change in demand due to change in price.
  • Price sensitivity: The effect of change in price on customers.
  • Price: The value of product/service expressed in terms of money.
  • Publicity: Promotion of an organisation and its products/services in mass media without payment. Retails Traders who sell directly to customers or ultimate users.
  • Penetration pricing: Charging a relatively low price to gain quick market acceptance of new product/service.
  • Salesmanship: The process of persuading people to buy a product/service through face-to-face interaction.
  • Sales promotion: Any activity used to boost the immediate sales of a product or service e.g. free samples, price off, etc.
  • Target marketing: Using appropriate advertisements to reach out to a group of consumers having similar characteristics.
  • Tele marketing: Using telephone to contact people and sell a product service.
  • Test marketing: Testing of a new product with a sample group of customers to judge their reactions.
  • Unique selling proposition (USP): A customer benefit that no other product/service can claim.