MCQ Questions for Class 11 Business Studies Chapter 5 Emerging Modes of Business with Answers

Check the below NCERT MCQ Questions for Class 11 Business Studies Chapter 5 Emerging Modes of Business with Answers Pdf free download. MCQ Questions for Class 11 Business Studies with Answers were prepared based on the latest exam pattern. We have provided Emerging Modes of Business Class 11 Business Studies MCQs Questions with Answers to help students understand the concept very well.

Class 11 Business Studies Chapter 5 Emerging Modes of Business MCQ With Answers

Business Studies Class 11 Chapter 5 MCQs On Emerging Modes of Business

Emerging Modes Of Business Class 11 MCQ Question 1.
Here, parties involved in the electronic transactions are from within a given business firm, hence, the name is ________
(a) Intra-C Commerce
(b) Intra-D Commerce
(c) Intra-B Commerce
(d) Intra-A Commerce

Answer

Answer: c) Intra-B Commerce

Emerging Modes Of Business MCQ Question 2.
Both Sellers and buyers are business firms, under ___type of e-commere transaction
(a) B2B Commerce
(b) C2B Commerce
(c) B2C Commerce
(d) C2C Commerce

Answer

Answer: (a) B2B Commerce

MCQ Questions For Class 11 Business Studies Chapter 5 Question 3.
Which method is very popular for making online transactions?
(a) Credit Card
(b) All of these
(c) Net banking
(d) Debit Card

Answer

Answer: (d) All of these

Class 11 Business Studies Chapter 5 MCQ Question 4.
____________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
(a) BPO
(b) E-Commerce
(c) Outsourcing
(d) E-Banking

Answer

Answer: (c) Outsourcing

Chapter 5 Business Studies Class 11 MCQ Question 5.
Under what method payment is made at the time of physical delivery of goods
(a) Cash on delivery
(b) Debit card payment
(c) Credit card payment
(d) Prepaid amount

Answer

Answer: (a) Cash on delivery

Business Studies Class 11 Chapter 5 MCQ Question 6.
It is not an application of e-business
(a) Contract R&D
(b) Online trading
(c) Online procurement
(d) Online bidding

Answer

Answer: (a) Contract R&D

MCQ Of Emerging Modes Of Business Question 7.
The payment mechanism typical to e-business
(a) Credit and Debit Cards
(b) Cash on Delivery (CoD)
(c) Cheques
(d) e-Cash

Answer

Answer: (a) Credit and Debit Cards

Ch 5 Business Studies Class 11 MCQ Question 8.
e-commerce does not include
(a) A business?s interactions with its customers
(b) Interactions among the various departments within the business
(c) A business?s interactions with its suppliers
(d) Interactions among the geographically dispersed units of the business

Answer

Answer: (b) Interactions among the various departments within the business

Ch 5 Bst Class 11 MCQ Question 9.
____transactions have business firms at one end and its customers on the other end.
(a) C2B Commerce
(b) B2C Commerce
(c) B2B Commerce
(d) C2C Commerce

Answer

Answer: (b) B2C Commerce

Emerging Modes Of Business Class 11 MCQs Question 10.
Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction.
(a) C2C Commerce
(b) C2B Commerce
(c) B2C Commerce
(d) B2B Commerce

Answer

Answer: (b) C2B Commerce

Chapter 5 Bst Class 11 MCQ Question 11.
Both buyers and sellers are customers under_______ type of e-business transaction
(a) C2C Commerce
(b) B2C Commerce
(c) C2B Commerce
(c) B2B Commerce

Answer

Answer: (a) C2C Commerce

Class 11 Bst Chapter 5 MCQ Question 12.
India is the preferred destination for BPO because of ____________
(a) Tax Free Zone for BPOs
(b) Cheap People
(c) Cheap Manpower
(d) Poor conditions

Answer

Answer: (c) Cheap Manpower

Bst Class 11 Chapter 5 MCQ Question 13.
Out of e-commerce and e-business, which is a broader term?
(a) None of these
(b) both e-business and e-commerce are same thing
(c) e-commerce
(d) e-business

Answer

Answer: (d) e-business

Class 11 Bst Ch 5 MCQ Question 14.
A Call Centre handles
(a) Both customer facing and back-end business
(b) Both voice based and non-voice based business
(c) Only out-bound voice based business
(d) Only in bound voice based business

Answer

Answer: (a) Both customer facing and back-end business

Emerging Modes Of Business MCQs Question 15.
Outsourcing
(a) Includes off shoring
(b) Restricts only to the contracting out of Information Technology Enabled Services (ITES)
(c) Restricts only to the contracting out of non-core business processes
(d) Includes contracting out of manufacturing and R&D as well as service processes ? both core and non-core ? but restricts only to domestic territory

Answer

Answer: (a) Includes off shoring

One Mark Questions

1. What is e-business?

Answer

Answer: Electronic Commerce is sharing business information, maintaining business relationships and conducting business transactions by means of telecommunications networks.

2. Expand B2B

Answer

Answer: Business to Business.

3. What is Intra-B?

Answer

Answer: This refers to transactions between the parties or persons who are the part of one firm only.

4. Expand C2C.

Answer

Answer: Consumer to consumer

5. Write one benefit of the e-business.

Answer

Answer: Global reach

6. Expand COD.

Answer

Answer: Cash on Delivery.

7. Mention-one limitation of e-business.

Answer

Answer: Low Personal touch

8. What are cookies?

Answer

Answer: Cookies is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing.

9. Expand BPO.

Answer

Answer: Business Process outsourcing

10. What is plastic money?

Answer

Answer: Credit Card, Debit card, ATM card etc are, used as alternative to money such as cash or cheque, and are made of plastic, th% are also called as Plastic money.

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