Check the below NCERT MCQ Questions for Class 12 Business Studies Chapter 7 Directing with Answers Pdf free download. MCQ Questions for Class 12 Business Studies with Answers were prepared based on the latest exam pattern. We have provided Directing Class 12 Business Studies MCQs Questions with Answers to help students understand the concept very well.
Directing Class 12 MCQs Questions with Answers
Which one of the following is an element of directing?
(a) Delegating authority
(b) Designing organisation structure
(d) Designing control system
Answer: (c) Communication
Motivation is not
(a) a complex process.
(b) related to satisfaction
(c) an easy process.
(d) a goal-directed behaviour
Answer: (c) an easy process.
Need hierarchy theory of motivation has been given by
Answer: (a) Maslow.
Which one of the following is not a financial incentive?
(b) Provident Fund
(d) Challenging job
Answer: (d) Challenging job
Which one of the following is a non-financial incentive?
(c) Retirement benefit
(d) Stock option
Answer: (a) Recognition
Leadership is based on a superior’s
(d) pesuasive Communication
Answer: (d) pesuasive Communication
Encoding is related to
(a) converting message into symbols.
(b) converting symbols into machine
(c) transmitting message.
(d) receiving symbols
Answer: (a) converting message into symbols.
Grapevine is a form of
(a) formal communication.
(b) channel of communication
(c) informal communication.
(d) barrier to communication
Answer: (c) informal communication.
Which one of the following is a semantic barrier?
(a) Organisational policy
(b) Lack of attention
(c) Technical jargon
Answer: (c) Technical jargon
___ is the process of stimulating people to engage in goal-directed behaviour.
(d) None of these
Answer: (b) Motivation
The channel of communication which is transmitted through informal channels is called ___
(a) Horizontal communication
(b) Formal communication
(d) Gang plank
Answer: (c) Grapevine
___ aims at instructing, guiding, motivating people to achieve the desired results.
Answer: (b) Directing
___ is the process of converting a message into symbols.
(d) Both (b) and (c)
Answer: (a) Encoding
Directing flows in ___ direction.
(d) Both (a) and (c)
Answer: (b) Downward
___ is the process of exchanging information and understanding between two or more persons.
Answer: (c) Communication
Directing takes place at ___ levels of management.
Answer: (d) All
Identify the style of leadership in which the superior uses file forces from within the groups in order to establish control.
(a) Autocratic leadership
(b) Democratic leadership
(c) Laissez-faire leadership
(d) Authoritarian leadership
Answer: (b) Democratic leadership
Dheeraj Madan works as a Human Resource Manager in Busybee Limited. He gives due care in designing jobs, so that it offers a meaningful work experience by assuming a diversity of work content requiring higher level of knowledge. Identify the type of incentive being adopted by the company.
(a) Employee recognition programme
(b) Organisational climate
(c) Career advancement opportunities
(d) Job enrichment
Answer: (c) Career advancement opportunities
During the year 2018, Halla Walla Limited made surplus profits due to growing reputation of the business as a result of sincerity of its employees. In order to give due recognition to its employees and motivate them to continue with the good work, the company decided to give a certain percentage of profits to them. Identify the type of financial incentive being adopted by the company.
(b) Productivity linked wage incentives
(d) Profit sharing
Answer: (d) Profit sharing
Yamini received a special gold coin from her school management for exceptionally good board result of her students in her subject. Identify the need of Yamini being fulfilled as per Maslow’s Need Heirarchy Theory.
(a) Esteem Needs
(b) Belonging Needs
(c) Self Actualisation Needs
(d) Basic Physiological Needs
Answer: (a) Esteem Needs
True or False
State with reasons whether the following statements are True or False.
1. Leadership and motivation are the two elements of directing.
Answer: True; leadership and motivation are the two elements of directing.
2. Directing takes place at the top, middle and bottom level of management.
Answer: True; directing takes place at all levels of management.
3. Encoding refers to converting symbols received by the receiver into meaning.
Answer: False; decoding is converting symbols received by the receiver into meaning.
4. Democratic leadership style involves giving orders by a superior to his subordinates and expecting that his orders will be obeyed by them.
Answer: False; the given leadership style is authoritative leadership style.
5. Formal and Informal communication flow through officially prescribed channels of communication.
Answer: False; only formal communication flows through officially prescribed channels of communication.
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